FAQ
How do I find out the status of my order?
Once your order has been processed and shipped to the address you provided, you'll receive a shipping confirmation email to let you know your order is on the way.
When will I receive my order?
At SimplyASP Tech, the only thing more important than delivering amazing, in-demand products at deeply discounted prices is outstanding customer service. We make it our priority to go above and beyond for our customers, and we know how important it is for you to receive your items as quickly as possible. We aim to under promise and over deliver, and ask that you allow three to eleven days for shipment. Although, often times, items ship much faster than this.
Damaged Products/Defective Items/Wrong Items Sent
If any of your orders are damaged, broken/defective or are the wrong item(s) when you receive them, SimplyASP Tech™ will be pleased to replace your item or process a credit on your account if you have followed the guidelines below:
- You must contact our customer care team at support@simplyasptech.com to report the problem within 7 days of receiving the product.
- Customer care will provide an RMA number (Return Merchandise Authorization).
- Depending on the order, please keep in mind that we may ask you to send us a picture and/or ship the product back to us along with the original packing slip included in your package.
- Once we've registered your RMA and received your returned product, a new item will be sent out or a full credit to your account or a refund to your credit card will be processed.
Please note that final decisions on returns are subject to SimplyASP Tech's discretion, returns sent back without RMA's will not be processed.
Cancelling Orders
You have until 9 AM PST the following day to cancel purchase of any items that you have ordered. To cancel your orders, please contact our customer care at simplyasptech.com, or visit our Contact Us page for further modes to contact us: http://www.simplyasptech.com/pages/contact-us. For refunds after this point, please follow the "Return Policy" that we've set out in our site map for guidance, as your items will already be in process thanks to SimplyASP Tech's™ quick shipping policy.
Where do we ship to?
We ship to every state in the United States and we are even able to ship to APO, FPO, PO Box addresses as well. We ship to Canada and Mexico everyday.
How can you offer such low prices?
For many years our close business to business relationship with suppliers made us a featured distributor and it our policy to find the very best deals available from a range of great suppliers and sources (for example, sometimes retailers have overstock items that they are unable to carry themselves). This lets us find in demand high-end items at vastly reduced prices - which equals amazing savings we can then pass on to you!
Do I need to create an account?
While you can feel free to view SimplyASPTech's™ great deals before you've joined up, having an account already set up makes the purchase process quick and easy – so you'll never miss out on a product you want. An account also gives you complete access to your order info, shipping details, credits and deal emails – plus special events and promotions we've created for our members!
What do I need to create an account?
Just enter in your name and email address and you'll start receiving our simply the best online deals and have access to all of your account information.
How are the products selected for each sale?
We work closely with our suppliers and customers to make sure we're finding items that match up to our incredibly strict style and quality requirements; our buyers look for the hottest items, the coolest brands and the most incredible merchandise which we then offer to you – and all at the lowest prices possible! Let us know what you are looking for and we'll find it at the lowest cost.
Once your order has been processed and shipped to the address you provided, you'll receive a shipping confirmation email to let you know your order is on the way.
When will I receive my order?
At SimplyASP Tech, the only thing more important than delivering amazing, in-demand products at deeply discounted prices is outstanding customer service. We make it our priority to go above and beyond for our customers, and we know how important it is for you to receive your items as quickly as possible. We aim to under promise and over deliver, and ask that you allow three to eleven days for shipment. Although, often times, items ship much faster than this.
Damaged Products/Defective Items/Wrong Items Sent
If any of your orders are damaged, broken/defective or are the wrong item(s) when you receive them, SimplyASP Tech™ will be pleased to replace your item or process a credit on your account if you have followed the guidelines below:
- You must contact our customer care team at support@simplyasptech.com to report the problem within 7 days of receiving the product.
- Customer care will provide an RMA number (Return Merchandise Authorization).
- Depending on the order, please keep in mind that we may ask you to send us a picture and/or ship the product back to us along with the original packing slip included in your package.
- Once we've registered your RMA and received your returned product, a new item will be sent out or a full credit to your account or a refund to your credit card will be processed.
Please note that final decisions on returns are subject to SimplyASP Tech's discretion, returns sent back without RMA's will not be processed.
Cancelling Orders
You have until 9 AM PST the following day to cancel purchase of any items that you have ordered. To cancel your orders, please contact our customer care at simplyasptech.com, or visit our Contact Us page for further modes to contact us: http://www.simplyasptech.com/pages/contact-us. For refunds after this point, please follow the "Return Policy" that we've set out in our site map for guidance, as your items will already be in process thanks to SimplyASP Tech's™ quick shipping policy.
Where do we ship to?
We ship to every state in the United States and we are even able to ship to APO, FPO, PO Box addresses as well. We ship to Canada and Mexico everyday.
How can you offer such low prices?
For many years our close business to business relationship with suppliers made us a featured distributor and it our policy to find the very best deals available from a range of great suppliers and sources (for example, sometimes retailers have overstock items that they are unable to carry themselves). This lets us find in demand high-end items at vastly reduced prices - which equals amazing savings we can then pass on to you!
Do I need to create an account?
While you can feel free to view SimplyASPTech's™ great deals before you've joined up, having an account already set up makes the purchase process quick and easy – so you'll never miss out on a product you want. An account also gives you complete access to your order info, shipping details, credits and deal emails – plus special events and promotions we've created for our members!
What do I need to create an account?
Just enter in your name and email address and you'll start receiving our simply the best online deals and have access to all of your account information.
How are the products selected for each sale?
We work closely with our suppliers and customers to make sure we're finding items that match up to our incredibly strict style and quality requirements; our buyers look for the hottest items, the coolest brands and the most incredible merchandise which we then offer to you – and all at the lowest prices possible! Let us know what you are looking for and we'll find it at the lowest cost.